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SERVICE CHARGE · ESTATES & COMMITTEES

Service charge management for estates & committees

Levies collected, budgets tracked and every owner able to see their own statement. TENari Service Charge gives estate committees and management companies a defensible, transparent way to run the money — with M-Pesa collection built in.

Per-owner statementsBudget vs actualM-Pesa collectionAGM-ready reports
The problem

Why operators switch to TENari

Estate committees run on goodwill and a treasurer's spreadsheet — until the AGM, when nobody can agree what was collected or spent. TENari makes every levy, every payment and every expense visible, so the committee is trusted and the AGM is calm.

Core features

Everything Service Charge needs — nothing it doesn’t

Built with operators like you — M-Pesa & mobile-money native, multi-currency.

Levy tracking & invoicing

Set service-charge rates per unit, invoice owners automatically and see exactly who has paid and who hasn't.

Budget vs actual

Track the year's budget against real spend, line by line — the report the AGM actually wants to see.

Per-owner dashboards

Every owner logs in to see only their own statement, balance and payment history — full transparency, zero disputes.

M-Pesa collection

Owners pay levies by M-Pesa and payments reconcile to their account automatically.

Arrears & defaulters

A live list of who is behind and by how much, with reminders to nudge them without awkward phone calls.

Reserve & sinking fund view

See reserve balances at a glance so the committee can plan repairs and replacements with confidence.

AGM management

Minutes, budgets and financial packs in one place, ready to present and defensible after the fact.

Audit trail & roles

Every action logged by user and time — chair, treasurer and manager each get the right access.

How it works

Live in minutes, not months

Set up the estate

We load your units, owners and levy rates for you — free.

Collect and record

Owners pay by M-Pesa, levies reconcile, expenses are captured against the budget.

Report with confidence

Budget vs actual, arrears and reserves — ready for the committee and the AGM.

FAQ

Questions operators ask

Can each owner see only their own statement?

Yes. Owners log in to a private dashboard showing only their unit's balance, invoices and payments.

Does it show budget versus actual for the AGM?

Yes. Track the annual budget against real spend line by line and export an AGM-ready pack.

Can owners pay service charge by M-Pesa?

Yes. Levies are collected via M-Pesa and reconcile to each owner automatically.

Does it work for a management company running several estates?

Yes. Manage multiple estates under one login, each with its own owners, budgets and reports.

Request a demo

See Service Charge on your own units

Tell us a little about your operation and we’ll set up a tailored walk-through — free onboarding, free data migration. We’ll WhatsApp you to confirm.

We’ll WhatsApp you on +254 721 535 465 to confirm. Your details aren’t shared with anyone else.

Prefer to just chat?

Message us on WhatsApp and we’ll reply fast — real humans, 24/7, not a bot.

What you get

Free onboarding, free migration from your spreadsheets, multi-currency pricing, and M-Pesa built in. No card, no setup fee.